Connect Amazon SES to Salesforce

Automate workflows between Amazon SES and Salesforce. No coding required.

What you can automate between Amazon SES and Salesforce

  • Create contact when new message received

    Add a new contact to your CRM automatically when a new message arrives in a channel.

    Trigger
    New message received in Amazon SES
    Action
    Create contact in Salesforce

  • Send message when new contact created

    Post a message to a channel automatically when a new contact is added to your crm.

    Trigger
    New contact created in Salesforce
    Action
    Send message in Amazon SES

  • Sync Amazon SES changes to Salesforce

    Keep Salesforce updated when someone mentions you or your team.

    Trigger
    Mention received in Amazon SES
    Action
    Update contact in Salesforce

  • Get Amazon SES alerts for Salesforce

    Never miss important Salesforce updates with instant Amazon SES notifications.

    Trigger
    New contact created in Salesforce
    Action
    Send message in Amazon SES

What syncs between Amazon SES and Salesforce

Important messages and conversations from Amazon SES are logged in Salesforce against the relevant contact or deal record. Your sales team gets full context without leaving the CRM.

From Amazon SES

  • Messages
  • Channel posts
  • Mentions
  • Thread replies
  • File attachments

To Salesforce

  • Contacts
  • Deals / opportunities
  • Pipeline stages
  • Notes
  • Custom fields

How to connect Amazon SES to Salesforce

What you'll need

  • An active Amazon SES account with permission to install apps
  • An active Salesforce account with API access enabled
  • A free Arahi AI account (sign up takes 30 seconds)
  • Admin or API access in Salesforce to authorize the connection

  1. Create your Arahi AI account

    Sign up at app.arahi.ai — it takes 30 seconds and starts a 7-day free trial.

  2. Authenticate Amazon SES

    Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.

  3. Authenticate Salesforce

    Grant Arahi read/write access to your contacts, deals, and pipeline data. You choose which objects the integration can access.

  4. Choose your trigger

    Select the event that starts your workflow. Popular triggers include: new message received in amazon ses or new contact created in salesforce.

  5. Configure the action

    Define what happens when the trigger fires — for example, create contact in salesforce. Map the data fields between Amazon SES and Salesforce.

  6. Test and activate

    Run a test to confirm data flows correctly between Amazon SES and Salesforce, then toggle the workflow on. It runs 24/7 with automatic retries and error monitoring.

Why connect Amazon SES and Salesforce?

Your sales pipeline moves fast. When Salesforce deal changes hit Amazon SES in real-time, reps stay informed, managers can coach, and no opportunity slips through the cracks.

  • Notify Amazon SES channels when Salesforce deals close, move stages, or need attention
  • Give your Amazon SES-first team real-time visibility into Salesforce pipeline changes
  • Log important Amazon SES conversations against Salesforce contact records
  • Alert sales reps via Amazon SES when Salesforce leads take high-intent actions

Tips for your Amazon SES + Salesforce integration

  • Use channel-specific triggers to avoid notification overload
  • Map your custom fields during setup so data lands in the right place
  • Filter by keywords or senders to only sync messages that matter
  • Use deal stage changes as triggers for the most impactful automations

Who uses the Amazon SES + Salesforce integration?

  • Team leads managing multiple channels who rely on Salesforce for crm
  • Sales teams who need real-time data from Amazon SES
  • Remote teams and sales teams collaborating across tools

Frequently asked questions

How do I connect Amazon SES to Salesforce?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Amazon SES and Salesforce via OAuth. Choose a workflow template — like syncing communication events to crm actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between Amazon SES and Salesforce?
Popular automations include: post Salesforce deal-won celebrations to Amazon SES, alert Amazon SES when Salesforce deals stall, notify Amazon SES channels on new Salesforce lead assignments, and share weekly Salesforce pipeline summaries in Amazon SES. Filters let you target specific deal stages or values.
Is the Amazon SES and Salesforce integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Amazon SES-to-Salesforce workflows need more volume, paid plans start at $49/month with unlimited workflows and priority execution.
Is my Amazon SES data secure when connected to Salesforce?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your Amazon SES or Salesforce passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your communication data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between Amazon SES and Salesforce?
Yes. You can set up workflows that trigger from either Amazon SES or Salesforce. For example, create a workflow where Amazon SES events update Salesforce, and a separate one where Salesforce changes sync back to Amazon SES. Each direction is configured independently so you have full control.
Do I need technical skills to connect Amazon SES and Salesforce?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Amazon SES and Salesforce, you can set up the integration. Most users are running their first workflow within 10 minutes.

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