Connect PagerDuty to Slack

Automate workflows between PagerDuty and Slack. No coding required.

What you can automate between PagerDuty and Slack

  • Send message when new commit pushed

    Post a message to a channel automatically when code is committed to the repository.

    Trigger
    New commit pushed in PagerDuty
    Action
    Send message in Slack

  • Create issue when new message received

    Open a new issue or bug report automatically when a new message arrives in a channel.

    Trigger
    New message received in Slack
    Action
    Create issue in PagerDuty

  • Sync PagerDuty changes to Slack

    Keep Slack updated when a new pr is opened.

    Trigger
    Pull request created in PagerDuty
    Action
    Send direct message in Slack

  • Get Slack alerts for PagerDuty

    Never miss important PagerDuty updates with instant Slack notifications.

    Trigger
    New commit pushed in PagerDuty
    Action
    Send message in Slack

What syncs between PagerDuty and Slack

When an event occurs in PagerDuty, the relevant data is automatically sent to Slack. Arahi maps the fields between both apps so the data arrives in the right format — no manual formatting or exports required.

From PagerDuty

  • Issues / PRs
  • Commits
  • Project items
  • Labels / tags
  • Assignees

To Slack

  • Messages
  • Channel posts
  • Mentions
  • Thread replies
  • File attachments

How to connect PagerDuty to Slack

What you'll need

  • An active PagerDuty account with repository access
  • An active Slack account with permission to install apps
  • A free Arahi AI account (sign up takes 30 seconds)

  1. Create your Arahi AI account

    Sign up at app.arahi.ai — it takes 30 seconds and starts a 7-day free trial.

  2. Authenticate PagerDuty

    Grant Arahi access to your repositories, issues, and project data. You control which repos and projects the integration can access.

  3. Authenticate Slack

    Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.

  4. Choose your trigger

    Select the event that starts your workflow. Popular triggers include: new commit pushed in pagerduty or new message received in slack.

  5. Configure the action

    Define what happens when the trigger fires — for example, send message in slack. Map the data fields between PagerDuty and Slack.

  6. Test and activate

    Run a test to confirm data flows correctly between PagerDuty and Slack, then toggle the workflow on. It runs 24/7 with automatic retries and error monitoring.

Why connect PagerDuty and Slack?

Manually moving data between PagerDuty and Slack is error-prone and eats into your team's productive hours. Connecting them through Arahi eliminates that overhead — events in one app trigger actions in the other automatically.

  • Post PagerDuty build results, deploy statuses, and PR updates to Slack channels
  • Create PagerDuty issues directly from Slack messages with one automated workflow
  • Get Slack alerts when critical PagerDuty issues are opened or escalated
  • Keep product and engineering teams aligned without leaving Slack

Tips for your PagerDuty + Slack integration

  • Filter by label or project to avoid processing every repo event
  • Use channel-specific triggers to avoid notification overload
  • Use PR merge events as triggers for deployment-related automations
  • Filter by keywords or senders to only sync messages that matter

Who uses the PagerDuty + Slack integration?

  • Engineering leads managing sprints who rely on Slack for communication
  • Remote teams who need real-time data from PagerDuty
  • Engineering teams and remote teams collaborating across tools

Frequently asked questions

How do I connect PagerDuty to Slack?
Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both PagerDuty and Slack via OAuth. Choose a workflow template — like syncing developer tools events to communication actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
What can I automate between PagerDuty and Slack?
You can automate a wide range of workflows: sync new PagerDuty events to Slack actions, trigger Slack updates when PagerDuty data changes, create Slack records from PagerDuty events, and build conditional workflows with filters and field mapping. Each workflow runs 24/7 with automatic retries.
Is the PagerDuty and Slack integration free?
Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your PagerDuty-to-Slack workflows need more volume, paid plans start at $49/month with unlimited workflows and priority execution.
Is my PagerDuty data secure when connected to Slack?
Yes. Arahi uses OAuth 2.0 for authentication — we never store your PagerDuty or Slack passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your developer tools data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
Can I sync data both ways between PagerDuty and Slack?
Yes. You can set up workflows that trigger from either PagerDuty or Slack. For example, create a workflow where PagerDuty events update Slack, and a separate one where Slack changes sync back to PagerDuty. Each direction is configured independently so you have full control.
Do I need technical skills to connect PagerDuty and Slack?
No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use PagerDuty and Slack, you can set up the integration. Most users are running their first workflow within 10 minutes.

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