Botstar Integration
Connect Botstar to Arahi's no-code AI agents and automate workflows in minutes.
About the Botstar integration
Bot application With Arahi AI, you can connect Botstar to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
Botstar automation use cases
- Message → CRM activity log
- Log threaded conversations from Botstar into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy Botstar channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from Botstar to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into Botstar DMs over a new hire's first two weeks — no manual prodding.
Botstar workflow examples
- Forward BotStar LiveChat close events to Slack
When BotStar LiveChat onClose Callback fires, Arahi posts visitor, session length, and last message to a Slack CX channel.
BotStar LiveChat onClose Callback to post session summary in Slack CX.
- Route BotStar webview responses into HubSpot
When Webview send response fires on BotStar, Arahi parses form fields and upserts the lead into HubSpot with stage assigned.
BotStar Webview send response to upsert HubSpot lead with stage.
- Boot BotStar Livechat on Zendesk ticket creation
When a Zendesk ticket is created with live-chat tag, Arahi triggers Livechat boot in BotStar and sends visitor context.
Zendesk live-chat ticket to trigger Livechat boot in BotStar.
Botstar actions
- BotStar LiveChat onClose Callback
- Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: \
- Get BotStar Application IDs
- Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
- Livechat boot
- Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
- Close BotStar Livechat Widget
- Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
- Livechat on open
- Tool to register a callback when the chat window is opened. use after widget initialization.
- Livechat open
- Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
- Livechat update
- Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
- Get BotStar Webview Parameter
- Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
- Webview send response
- Tool to send data from the webview back to the botstar chatbot. use when you need to transmit responses or custom outputs from an open webview.