ChatBot Integration
Connect ChatBot to Arahi's no-code AI agents and automate workflows in minutes.
About the ChatBot integration
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With Arahi AI, you can connect ChatBot to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
ChatBot automation use cases
- Message → CRM activity log
- Log threaded conversations from ChatBot into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy ChatBot channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from ChatBot to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into ChatBot DMs over a new hire's first two weeks — no manual prodding.
ChatBot workflow examples
- Create HubSpot leads from ChatBot captured sessions
When a ChatBot conversation captures contact fields, Arahi creates or updates the HubSpot lead with source, intent, and transcript.
ChatBot session captured to upsert HubSpot lead with transcript attached.
- Open Zendesk tickets from ChatBot escalations
When a ChatBot conversation is escalated to human, Arahi creates a Zendesk ticket with transcript, priority, and requester email.
ChatBot escalation to human to create Zendesk ticket with transcript.
- Log ChatBot analytics rows into Google Sheets
On a daily schedule, Arahi pulls ChatBot story metrics and appends sessions, deflection rate, and CSAT to a Google Sheets report.
Daily schedule to pull ChatBot metrics into Google Sheets report.