Chatforma Integration
Connect Chatforma to Arahi's no-code AI agents and automate workflows in minutes.
About the Chatforma integration
The biggest CIS chatbots platform. Build, connect and manage Telegram, Facebook, VK and Viber chatbots without coding. With Arahi AI, you can connect Chatforma to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
Chatforma automation use cases
- Message → CRM activity log
- Log threaded conversations from Chatforma into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy Chatforma channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from Chatforma to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into Chatforma DMs over a new hire's first two weeks — no manual prodding.
Chatforma workflow examples
- Push Chatforma Telegram leads into HubSpot contacts
When a Chatforma Telegram bot captures a name and phone, Arahi creates the HubSpot contact with channel and first-message attached.
Chatforma Telegram capture to create HubSpot contact with channel tag.
- Post Chatforma Viber escalations to Slack support
When a Chatforma Viber chat is tagged needs-human, Arahi posts user, transcript, and bot path into a Slack support channel.
Chatforma Viber needs-human tag to post transcript in Slack support.
- Log Chatforma Messenger conversions into Google Sheets
When a Chatforma Messenger flow completes a purchase step, Arahi appends user, product, and amount into a Google Sheets tracker.
Chatforma Messenger purchase step to append row in Google Sheets tracker.