Infobip Integration
Connect Infobip to Arahi's no-code AI agents and automate workflows in minutes.
About the Infobip integration
Infobip is a multi-channel communications platform With Arahi AI, you can connect Infobip to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
Infobip automation use cases
- Message → CRM activity log
- Log threaded conversations from Infobip into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy Infobip channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from Infobip to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into Infobip DMs over a new hire's first two weeks — no manual prodding.
Infobip workflow examples
- Send Shopify shipping SMS via Infobip
Shopify fulfillment events trigger an Infobip SMS to the buyer with tracking details, reducing Gorgias where-is-my-order volume for ecommerce teams.
Shopify order shipped then Infobip SMS sent to buyer.
- Send OTP via Infobip from Auth0 signups
Auth0 signup events call Infobip to send a one-time password SMS to the user's phone, completing phone verification before granting account access to the app.
Auth0 signup submitted then Infobip OTP SMS delivered.
- Fan out marketing pushes via Infobip from HubSpot
HubSpot lists tagged SMS send an Infobip chat app campaign to opted-in contacts, reaching buyers where they actually read messages.
HubSpot SMS list ready then Infobip campaign launches.