Slack Integration

Connect Slack to Arahi's no-code AI agents and automate workflows in minutes.

About the Slack integration

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment. With Arahi AI, you can connect Slack to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.

Category
Communication
Authentication
oauth

Slack automation use cases

Message → CRM activity log
Log threaded conversations from Slack into the matching CRM contact or account record.
Channel summary digest
Summarize busy Slack channels at end of day into a digest so nobody has to scroll up.
Escalation routing
Auto-route messages containing billing, bug, or churn keywords from Slack to the right team.
New-hire onboarding drip
Drip onboarding tasks into Slack DMs over a new hire's first two weeks — no manual prodding.

Slack workflow examples

Reaction-to-task handoff

The Reaction Added Trigger on a jira emoji grabs the message text and creates a Jira issue in the right project automatically.

jira emoji on message -> Jira issue created with thread link.

DM triage into HubSpot

When New Direct Message Received Trigger fires to your support bot, extract intent with OpenAI and create a HubSpot ticket.

DM to support bot -> OpenAI intent -> HubSpot ticket created.

Private channel digest

Listen on New Private Channel Message Received Trigger and append a daily digest of #exec-room conversations to a Notion page.

Day-end cron -> #exec-room messages -> Notion daily digest page.

Slack triggers

New Channel Created Trigger
Triggered when a new channel is created in Slack.
Reaction Added Trigger
Triggered when a new message is posted to a Slack channel.
Reaction Removed Trigger
Triggered when a reaction is removed from a message.
New Bot Message Received Trigger
Triggered when a new bot message is posted to a Slack channel.
New Direct Message Received Trigger
Triggered when a new direct message (DM) is sent to a user in Slack.
New Private Channel Message Received Trigger
Triggered when a new message is posted to a private channel in Slack.
New Message Received Trigger
Triggered when a new message is posted to a Slack channel.
New Multi-Person Direct Message Received Trigger
Triggered when a new message is posted to a multi-person direct message in Slack.
Thread Reply Received Trigger
Triggered when reply is added to a message in a thread.\ Excludes the parent message_replied event by design (ts != thread_ts check).

Slack actions

Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Archive a public or private channel
Archives a slack public or private channel, making it read-only; the primary 'general' channel cannot be archived.
Archive a Slack conversation
Archives a slack conversation by its id, rendering it read-only and hidden while retaining history, ideal for cleaning up inactive channels; be aware that some channels (like #general or certain dms) cannot be archived and this may impact connected integrations.
Close conversation channel
Closes a slack direct message (dm) or multi-person direct message (mpdm) channel, removing it from the user's sidebar without deleting history; this action affects only the calling user's view.
Create a reminder
Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').
Create a Slack user group
Creates a new user group (often referred to as a subteam) in a slack workspace.
Create channel
Initiates a public or private channel-based conversation
Create a channel-based conversation
Creates a new public or private slack channel with a unique name; the channel can be org-wide, or team-specific if `team id` is given (required if `org wide` is false or not provided).
Customize URL unfurl
Customizes url previews (unfurling) in a specific slack message using a url-encoded json in `unfurls` to define custom content or remove existing previews.
Delete file comment
Deletes a specific comment from a file in slack; this action is irreversible.
Delete a file by ID
Permanently deletes an existing file from a slack workspace using its unique file id; this action is irreversible and also removes any associated comments or shares.
Delete a public or private channel
Permanently and irreversibly deletes a specified public or private channel, including all its messages and files, within a slack enterprise grid organization.
Delete scheduled chat message
Deletes a pending, unsent scheduled message from the specified slack channel, identified by its `scheduled message id`.
Delete a Slack reminder
Deletes an existing slack reminder, typically when it is no longer relevant or a task is completed; this operation is irreversible.
Delete a message from a chat
Deletes a message, identified by its channel id and timestamp, from a slack channel, private group, or direct message conversation; the authenticated user or bot must be the original poster.
Delete user profile photo
Deletes the slack profile photo for the user identified by the token, reverting them to the default avatar; this action is irreversible and succeeds even if no custom photo was set.
Disable a Slack user group
Disables a specified, currently enabled slack user group by its unique id, effectively archiving it by setting its 'date delete' timestamp; the group is not permanently deleted and can be re-enabled.
Enable a user group
Enables a disabled user group in slack using its id, reactivating it for mentions and permissions; this action only changes the enabled status and cannot create new groups or modify other properties.
Share file public url
Enables public sharing for an existing slack file by generating a publicly accessible url; this action does not create new files.
End a call
Ends an ongoing slack call, identified by its id (obtained from `calls.add`), optionally specifying the call's duration.
End snooze
Ends the current user's snooze mode immediately.
End DND session
Ends the authenticated user's current do not disturb (dnd) session in slack, affecting only dnd status and making them available; if dnd is not active, slack acknowledges the request without changing status.
Fetch bot user information
Fetches information for a specified, existing slack bot user; will not work for regular user accounts or other integration types.
Fetch conversation history
Fetches a chronological list of messages and events from a specified slack conversation, accessible by the authenticated user/bot, with options for pagination and time range filtering.
Fetch item reactions
Fetches reactions for a slack message, file, or file comment, requiring one of: channel and timestamp; file id; or file comment id.
Retrieve conversation replies
Retrieves replies to a specific parent message in a slack conversation, using the channel id and the parent message's timestamp (`ts`).
Fetch team info
Fetches comprehensive metadata about the current slack team, or a specified team if the provided id is accessible.
Fetch workspace settings information
Retrieves detailed settings for a specific slack workspace, primarily for administrators in an enterprise grid organization to view or audit workspace configurations.
Find channels
Find channels in a slack workspace by any criteria - name, topic, purpose, or description.
Lookup users by email
Retrieves the slack user object for an active user by their registered email address; fails with 'users not found' if the email is unregistered or the user is inactive.
Find users
Find users in a slack workspace by any criteria - email, name, display name, or other text. includes optimized email lookup for exact email matches.
Get channel conversation preferences
Retrieves conversation preferences (e.g., who can post, who can thread) for a specified channel, primarily for use within slack enterprise grid environments.
Get reminder information
Retrieves detailed information for an existing slack reminder specified by its id; this is a read-only operation.
Get remote file
Retrieve information about a remote file added to slack.
Get team DND status
Retrieves a user's current do not disturb status.
Retrieve user presence
Retrieves a slack user's current real-time presence (e.g., 'active', 'away') to determine their availability, noting this action does not provide historical data or status reasons.
Invite users to a Slack channel
Invites users to an existing slack channel using their valid slack user ids.
Invite users to channel
Invites users to a specified slack channel; this action is restricted to enterprise grid workspaces and requires the authenticated user to be a member of the target channel.
Invite user to workspace
Invites a user to a slack workspace and specified channels by email; use `resend=true` to re-process an existing invitation for a user not yet signed up.
Join conversation by channel id
Joins an existing slack conversation (public channel, private channel, or multi-person direct message) by its id, if the authenticated user has permission.
Leave conversation channel
Leaves a slack conversation given its channel id; fails if leaving as the last member of a private channel or if used on a slack connect channel.
List all channels
Lists conversations available to the user with various filters and search options.
List all users
Retrieves a paginated list of all users, including comprehensive details, profile information, status, and team memberships, in a slack workspace; data may not be real-time.
List all users in a user group
Retrieves a list of all user ids within a specified slack user group, with an option to include users from disabled groups.
List conversations
Retrieves conversations accessible to a specified user (or the authenticated user if no user id is provided), respecting shared membership for non-public channels.
List Slack files
Lists files and their metadata within a slack workspace, filterable by user, channel, timestamp, or type; this action returns metadata only, not file content.
List reminders
Lists all reminders with their details for the authenticated slack user; returns an empty list if no reminders exist.
List remote files
Retrieve information about a team's remote files.
List scheduled messages
Retrieves a list of pending (not yet delivered) messages scheduled in a specific slack channel, or across all accessible channels if no channel id is provided, optionally filtered by time and paginated.
List pinned items in a channel
Retrieves all messages and files pinned to a specified channel; the caller must have access to this channel.
List starred items
Lists items starred by a user.
List team custom emojis
Retrieves all custom emojis for the slack workspace (image urls or aliases), not standard unicode emojis; does not include usage statistics or creation dates.
List user groups
Lists user groups in a slack workspace, including user-created and default groups; results for large workspaces may be paginated.
List user reactions
Lists all reactions added by a specific user to messages, files, or file comments in slack, useful for engagement analysis when the item content itself is not required.
List admin users
Retrieves a paginated list of admin users for a specified slack workspace.
Set user presence
Manually sets a user's slack presence, overriding automatic detection; this setting persists across connections but can be overridden by user actions or slack's auto-away (e.g., after 10 mins of inactivity).
Mark reminder as complete
Marks a specific slack reminder as complete using its `reminder` id; **deprecated**: this slack api endpoint ('reminders.complete') was deprecated in march 2023 and is not recommended for new applications.
Open DM
Opens or resumes a slack direct message (dm) or multi-person direct message (mpim) by providing either user ids or an existing channel id.
Pin an item to a channel
Pins a message to a specified slack channel; the message must not already be pinned.
Remove remote file
Removes the slack reference to an external file (which must have been previously added via the remote files api), specified by either its `external id` or `file` id (one of which is required), without deleting the actual external file.
Remove a star from an item
Removes a star from a previously starred slack item (message, file, file comment, channel, group, or dm), requiring identification via `file`, `file comment`, `channel` (for channel/group/dm), or both `channel` and `timestamp` (for a message).
Remove user from conversation
Removes a specified user from a slack conversation (channel); the caller must have permissions to remove users and cannot remove themselves using this action.
Remove call participants
Registers participants removed from a slack call.
Remove reaction from item
Removes an emoji reaction from a message, file, or file comment in slack.
Rename a conversation
Renames a slack channel, automatically adjusting the new name to meet naming conventions (e.g., converting to lowercase), which may affect integrations using the old name.
Rename an emoji
Renames an existing custom emoji in a slack workspace, updating all its instances.
Rename a Slack channel
Renames a public or private slack channel; for enterprise grid workspaces, the user must be a workspace admin or channel manager.
Retrieve a user's identity details
Retrieves the authenticated user's and their team's identity, with details varying based on oauth scopes (e.g., `identity.basic`, `identity.email`, `identity.avatar`).
Retrieve call information
Retrieves a point-in-time snapshot of a specific slack call's information.
Retrieve conversation information
Retrieves metadata for a slack conversation by id (e.g., name, purpose, creation date, with options for member count/locale), excluding message content; requires a valid channel id.
Get conversation members
Retrieves a paginated list of active member ids for a specified slack public channel, private channel, direct message (dm), or multi-person direct message (mpim).
Retrieve user DND status
Retrieves a slack user's current do not disturb (dnd) status to determine their availability before interaction; any specified user id must be a valid slack user id.
Retrieve detailed file information
Retrieves detailed metadata and paginated comments for a specific slack file id; does not download file content.
Retrieve detailed user information
Retrieves comprehensive information for a valid slack user id, excluding message history and channel memberships.
Retrieve message permalink
Retrieves a permalink url for a specific message in a slack channel or conversation; the permalink respects slack's privacy settings.
Retrieve team profile details
Retrieves all profile field definitions for a slack team, optionally filtered by visibility, to understand the team's profile structure.
Retrieve user profile information
Retrieves profile information for a specified slack user (defaults to the authenticated user if `user` id is omitted); a provided `user` id must be valid.
Revoke a file's public url
Revokes a slack file's public url, making it private; this is a no-op if not already public and is irreversible.
Schedule message
Schedules a message to a slack channel, dm, or private group for a future time (`post at`), requiring `text`, `blocks`, or `attachments` for content; scheduling is limited to 120 days in advance.
Search messages
Workspace‑wide slack message search with date ranges and filters. use `query` modifiers (e.g., in:#channel, from:@user, before/after:yyyy-mm-dd), sorting (score/timestamp), and pagination.
Send ephemeral message
Sends an ephemeral message to a user in a channel.
Send message
Posts a message to a slack channel, direct message, or private group; requires content via `text`, `blocks`, or `attachments`.
Set a conversation's purpose
Sets the purpose (a short description of its topic/goal, displayed in the header) for a slack conversation; the calling user must be a member.
Set DND duration
Turns on do not disturb mode for the current user, or changes its duration.
Set profile photo
This method allows the user to set their profile image.
Set conversation read cursor
Marks a message, specified by its timestamp (`ts`), as the most recently read for the authenticated user in the given `channel`, provided the user is a member of the channel and the message exists within it.
Set Slack user profile information
Updates a slack user's profile, setting either individual fields or multiple fields via a json object.
Set conversation topic
Sets or updates the topic for a specified slack conversation.
Share a me message in a channel
Sends a 'me message' (e.g., '/me is typing') to a slack channel, where it's displayed as a third-person user action; messages are plain text and the channel must exist and be accessible.
Share a remote file in channels
Shares a remote file, which must already be registered with slack, into specified slack channels or direct message conversations.
Start call
Registers a new call in slack using `calls.add` for third-party call integration; `created by` is required if not using a user-specific token.
Start real time messaging session
Initiates a slack rtm session providing a single-use websocket url (valid 30s) for event streaming; does not set initial presence status.
Unarchive a public or private channel
Unarchives a specified public or private slack channel that is currently archived, using its channel id.
Unarchive channel
Reverses conversation archival.
Unpin message from channel
Unpins a message, identified by its timestamp, from a specified channel if the message is currently pinned there; this operation is destructive.
Update Slack user group
Updates an existing slack user group, which must be specified by an existing `usergroup` id, with new optional details such as its name, description, handle, or default channels.
Update an existing remote file
Updates metadata or content details for an existing remote file in slack; this action cannot upload new files or change the fundamental file type.
Update a Slack message
Updates a slack message, identified by `channel` id and `ts` timestamp, by modifying its `text`, `attachments`, or `blocks`; provide at least one content field, noting `attachments`/`blocks` are replaced if included (`[]` clears them).
Update call information
Updates the title, join url, or desktop app join url for an existing slack call identified by its id.
Update user group members
Replaces all members of an existing slack user group with a new list of valid user ids.
Upload or create a file in Slack
Uploads a file to slack, requiring either `content` (for text) or `file` (for binary data), optionally sharing it in specified `channels` or as a reply via `thread ts`.

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