TextIt Integration
Connect TextIt to Arahi's no-code AI agents and automate workflows in minutes.
About the TextIt integration
TextIt provides a way of automating conversational interactions over SMS, messaging bots and phone calls. With Arahi AI, you can connect TextIt to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
TextIt automation use cases
- Message → CRM activity log
- Log threaded conversations from TextIt into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy TextIt channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from TextIt to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into TextIt DMs over a new hire's first two weeks — no manual prodding.
TextIt workflow examples
- Create TextIt campaigns from Airtable audiences
When an Airtable campaign row is marked Launch, run Create Campaign in TextIt using the audience from Create Contact Group for the segment.
Airtable Launch row runs TextIt Create Campaign and Contact Group.
- Label TextIt responses from HubSpot deal stage
When a HubSpot deal moves to the Demo stage, run Create Label in TextIt and tag the matching contact for the demo reminder flow.
HubSpot Demo stage runs TextIt Create Label on contact.
- Audit TextIt broadcasts with List Broadcasts
Each morning, run List Broadcasts in TextIt and post the previous day's send metrics to a Slack operations channel for review.
Daily cron runs TextIt List Broadcasts and posts Slack summary.
TextIt actions
- Create Campaign
- Tool to create a new campaign in textit. use when you need to start a messaging campaign for a specific contact group.
- Create Contact Group
- Tool to create a new contact group. use when segmenting contacts before sending messages.
- Create Label
- Tool to create a new message label. use when you need to categorize messages. example: create a label 'important'. creates a label under your organization using the textit labels api.
- Delete Contact
- Tool to delete an existing contact. use when you have the contact's uuid and need to remove it.
- Delete Contact Group
- Tool to delete an existing contact group. use after ensuring the group has no active triggers or campaigns.
- Get Campaign
- Tool to retrieve details about a specific campaign. use when you have the campaign's uuid and need its full metadata.
- List Archives
- Tool to retrieve a list of message and run archives. use when you need to browse or manage existing archives after authenticating.
- List Broadcasts
- Tool to list broadcasts. use when you need to retrieve broadcasts with optional filters and pagination.
- List Campaign Events
- Tool to retrieve a list of campaign events. use when you need to inspect scheduling or delivery settings; optionally filter by campaign uuid.
- List Campaigns
- Tool to list campaigns. use after authentication to retrieve campaigns, optionally filtering by uuid or date range.
- List Channels
- Tool to list channels. use when you need to retrieve a paginated list of your organization's channels after confirming authentication.
- List Contacts
- Tool to retrieve a list of contacts. use when you need to fetch contacts with optional filters (uuid, urn, group, or modified date). use after authenticating your client.
- List custom contact fields
- Tool to retrieve a list of custom contact fields. use when you need to view or filter all defined contact fields with pagination and optional search.
- List Flow Starts
- Tool to retrieve a list of manual flow starts. use when you need to fetch flow start records with optional filters and pagination.
- List Globals
- Tool to list global variables. use when you need to retrieve all workspace-level variables after authenticating.
- List Groups
- Tool to list contact groups. use when you need to fetch and paginate groups after authenticating.
- List Labels
- Tool to retrieve a list of message labels. use when you need to paginate through labels in your textit workspace.
- List Runs
- Tool to retrieve a list of flow runs. use when you need to filter or browse run history by flow, contact, or status.
- List Topics
- Tool to list topics in the workspace. use when you need to retrieve all topics, optionally paginated. use after authenticating with a valid token.
- Send Broadcast
- Tool to send a new broadcast message. use after composing message translations and selecting recipients (urns, contacts, or groups).
- Update Contact
- Tool to update an existing contact. use after identifying the contact's uuid or urn and preparing details.