Twilio Integration
Connect Twilio to Arahi's no-code AI agents and automate workflows in minutes.
About the Twilio integration
Twilio is a cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale. With Arahi AI, you can connect Twilio to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
Twilio automation use cases
- Message → CRM activity log
- Log threaded conversations from Twilio into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy Twilio channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from Twilio to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into Twilio DMs over a new hire's first two weeks — no manual prodding.
Twilio workflow examples
- SMS appointment reminders
An hour before a Calendly event, send a Twilio SMS reminder with the meeting link and a reschedule option.
Calendly event in 1h -> Twilio SMS to attendee.
- OTP delivery from Supabase
When Supabase requests an OTP, send it through Twilio Programmable Messaging and log delivery to a Sheets audit tab.
Supabase OTP request -> Twilio SMS sent -> Sheets audit row.
- Abandoned-cart SMS
When Shopify reports an abandoned checkout > $100, send a Twilio SMS with a one-click recovery link.
Shopify abandoned checkout > $100 -> Twilio SMS recovery link.