WhatsApp Business Integration
Connect WhatsApp Business to Arahi's no-code AI agents and automate workflows in minutes.
About the WhatsApp Business integration
WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world. With Arahi AI, you can connect WhatsApp Business to Bird, Bot for Slack, ClickSend SMS and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Communication
- Authentication
- keys
WhatsApp Business automation use cases
- Message → CRM activity log
- Log threaded conversations from WhatsApp Business into the matching CRM contact or account record.
- Channel summary digest
- Summarize busy WhatsApp Business channels at end of day into a digest so nobody has to scroll up.
- Escalation routing
- Auto-route messages containing billing, bug, or churn keywords from WhatsApp Business to the right team.
- New-hire onboarding drip
- Drip onboarding tasks into WhatsApp Business DMs over a new hire's first two weeks — no manual prodding.
WhatsApp Business workflow examples
- Send Shopify order updates via WhatsApp
Shopify fulfillment events send a WhatsApp Business template to the buyer's phone with tracking details, cutting where-is-my-order tickets in Gorgias.
Shopify order shipped then WhatsApp Business template sent.
- Follow up HubSpot leads on WhatsApp
HubSpot deals stuck in discovery for seven days send a WhatsApp Business nudge to the contact's phone with a Calendly link to rebook.
HubSpot deal idle seven days then WhatsApp nudge sent.
- Log inbound WhatsApp into Google Sheets
Inbound customer WhatsApp Business messages append to a Google Sheets support log with sender, message, and timestamp, feeding weekly volume reports.
Customer WhatsApp received then Sheets support log row added.