Connect Microsoft Teams to PagerDuty
Automate workflows between Microsoft Teams and PagerDuty. No coding required.
What you can automate between Microsoft Teams and PagerDuty
Create issue when new message received
Open a new issue or bug report automatically when a new message arrives in a channel.
- Trigger
- New message received in Microsoft Teams
- Action
- Create issue in PagerDuty
Send message when new commit pushed
Post a message to a channel automatically when code is committed to the repository.
- Trigger
- New commit pushed in PagerDuty
- Action
- Send message in Microsoft Teams
Sync Microsoft Teams changes to PagerDuty
Keep PagerDuty updated when someone mentions you or your team.
- Trigger
- Mention received in Microsoft Teams
- Action
- Update issue in PagerDuty
Get Microsoft Teams alerts for PagerDuty
Never miss important PagerDuty updates with instant Microsoft Teams notifications.
- Trigger
- New commit pushed in PagerDuty
- Action
- Send message in Microsoft Teams
What syncs between Microsoft Teams and PagerDuty
When an event occurs in Microsoft Teams, the relevant data is automatically sent to PagerDuty. Arahi maps the fields between both apps so the data arrives in the right format — no manual formatting or exports required.
From Microsoft Teams
- Messages
- Channel posts
- Mentions
- Thread replies
- File attachments
To PagerDuty
- Issues / PRs
- Commits
- Project items
- Labels / tags
- Assignees
How to connect Microsoft Teams to PagerDuty
What you'll need
- An active Microsoft Teams account with permission to install apps
- An active PagerDuty account with repository access
- A free Arahi AI account (sign up takes 30 seconds)
Create your Arahi AI account
Sign up at app.arahi.ai — it takes 30 seconds and starts a 7-day free trial.
Authenticate Microsoft Teams
Grant Arahi permission to read and post messages in your selected channels. You control which channels the integration can access.
Authenticate PagerDuty
Grant Arahi access to your repositories, issues, and project data. You control which repos and projects the integration can access.
Choose your trigger
Select the event that starts your workflow. Popular triggers include: new message received in microsoft teams or new commit pushed in pagerduty.
Configure the action
Define what happens when the trigger fires — for example, create issue in pagerduty. Map the data fields between Microsoft Teams and PagerDuty.
Test and activate
Run a test to confirm data flows correctly between Microsoft Teams and PagerDuty, then toggle the workflow on. It runs 24/7 with automatic retries and error monitoring.
Why connect Microsoft Teams and PagerDuty?
Manually moving data between Microsoft Teams and PagerDuty is error-prone and eats into your team's productive hours. Connecting them through Arahi eliminates that overhead — events in one app trigger actions in the other automatically.
- Post PagerDuty build results, deploy statuses, and PR updates to Microsoft Teams channels
- Create PagerDuty issues directly from Microsoft Teams messages with one automated workflow
- Get Microsoft Teams alerts when critical PagerDuty issues are opened or escalated
- Keep product and engineering teams aligned without leaving Microsoft Teams
Tips for your Microsoft Teams + PagerDuty integration
- Use channel-specific triggers to avoid notification overload
- Filter by label or project to avoid processing every repo event
- Filter by keywords or senders to only sync messages that matter
- Use PR merge events as triggers for deployment-related automations
Who uses the Microsoft Teams + PagerDuty integration?
- Team leads managing multiple channels who rely on PagerDuty for developer tools
- Engineering teams who need real-time data from Microsoft Teams
- Remote teams and engineering teams collaborating across tools
Frequently asked questions
- How do I connect Microsoft Teams to PagerDuty?
- Sign up for a free Arahi AI account, then click "Add Connection" to authenticate both Microsoft Teams and PagerDuty via OAuth. Choose a workflow template — like syncing communication events to developer tools actions — customize the field mapping, and activate. The entire setup takes under 5 minutes.
- What can I automate between Microsoft Teams and PagerDuty?
- You can automate a wide range of workflows: sync new Microsoft Teams events to PagerDuty actions, trigger PagerDuty updates when Microsoft Teams data changes, create PagerDuty records from Microsoft Teams events, and build conditional workflows with filters and field mapping. Each workflow runs 24/7 with automatic retries.
- Is the Microsoft Teams and PagerDuty integration free?
- Arahi AI includes 100 free actions per month on the Starter plan — enough for most small teams. If your Microsoft Teams-to-PagerDuty workflows need more volume, paid plans start at $49/month with unlimited workflows and priority execution.
- Is my Microsoft Teams data secure when connected to PagerDuty?
- Yes. Arahi uses OAuth 2.0 for authentication — we never store your Microsoft Teams or PagerDuty passwords. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your communication data is only accessed when a workflow runs, and you can revoke access at any time from your Arahi dashboard.
- Can I sync data both ways between Microsoft Teams and PagerDuty?
- Yes. You can set up workflows that trigger from either Microsoft Teams or PagerDuty. For example, create a workflow where Microsoft Teams events update PagerDuty, and a separate one where PagerDuty changes sync back to Microsoft Teams. Each direction is configured independently so you have full control.
- Do I need technical skills to connect Microsoft Teams and PagerDuty?
- No coding is required. Arahi's visual workflow builder lets you configure triggers, actions, and field mapping with clicks. If you can use Microsoft Teams and PagerDuty, you can set up the integration. Most users are running their first workflow within 10 minutes.