MaintainX Integration
Connect MaintainX to Arahi's no-code AI agents and automate workflows in minutes.
About the MaintainX integration
MaintainX is mobile-first work order and procedure digitization software that allows factory frontline teams to know what they need to do and how to do it. With Arahi AI, you can connect MaintainX to Asana, awork, Basecamp and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Project Management
- Authentication
- keys
MaintainX automation use cases
- Bug report → triaged task
- Turn Slack or Intercom messages into MaintainX tickets with labels, owner, and priority pre-set.
- Sprint digest to stakeholders
- Summarize MaintainX sprint progress into a weekly email for stakeholders — no manual report.
- Blocked-task escalation
- Ping managers when a MaintainX task sits in 'blocked' status for more than 48 hours.
- Time-tracking sync
- Sync MaintainX task time estimates and actuals into billing and resourcing tools.
MaintainX workflow examples
- Open MaintainX work orders from Jira issues
Arahi watches Jira tickets labeled facility and calls Create Work Order in MaintainX with the title, description, and priority set so frontline teams act quickly.
Jira issue labeled facility → Create Work Order in MaintainX
- Comment MaintainX updates from Slack replies
Arahi listens for Slack thread replies on linked work orders and calls Create Work Order Comment in MaintainX with the message content so technicians see the discussion.
Slack thread reply → Create Work Order Comment in MaintainX
- Route Typeform requests via Create Work Request Portal
Arahi takes Typeform maintenance requests and calls Create Work Request Portal to queue them for supervisor triage in MaintainX so no request gets lost in email inboxes.
Typeform request → Create Work Request Portal submission
MaintainX actions
- Create Work Order
- This tool creates a new work order in maintainx. it uses the post /api/v1/workorders endpoint. the tool requires a 'title' for the work order and offers several optional parameters including description, priority, duedate, startdate, userids, teamids, proceduretemplateid, locationid, assetid, and categories.
- Create Work Order Comment
- This tool creates a new comment on an existing work order in maintainx. it allows users to add comments for documentation, updates, or communication purposes within a specific work order. it requires a workorderid and the text content of the comment to create a new comment on the work order, providing capabilities to update maintenance work order records.
- Create Work Request Portal
- Creates a new work request portal in maintainx. a work request portal allows users to submit work requests through a dedicated url. the portal can be customized with a title, welcome text, and description placeholder. it can be associated with a specific location and asset, and can be configured to require email contact information.
- Find Entity
- A tool to search and find specific entities within maintainx by specified fields. this tool allows users to search for different types of entities including work orders, users, and locations.
- List Assets
- This tool allows users to retrieve a list of all assets in their organization.
- List Categories
- This tool retrieves a list of all categories in your maintainx organization. categories are used to organize and classify work orders, assets, and other items in the system. it supports listing the categories with pagination and provides details such as category id, name, description, and timestamps for creation and update.
- List Locations
- This tool retrieves a list of all available locations in the organization's maintainx account. the locations can be physical places where assets are located, work is performed, or maintenance is needed.
- List Teams
- This tool retrieves a list of all teams in your maintainx organization.
- List Work Orders
- Action to list work orders from maintainx.
- Update Work Order
- This tool allows users to update an existing work order in maintainx by modifying specific attributes without affecting other unchanged fields. it requires the workorder id and at least one of the optional parameters (title, description, or priority) to perform the update.
- Update Work Order Status
- This tool allows users to update the status of a specific work order in maintainx. it is focused specifically on status updates, making it more streamlined than the comprehensive 'update work order' action which allows updating multiple fields.