Acquire Integration
Connect Acquire to Arahi's no-code AI support reps and automate workflows in minutes.
About the Acquire integration
Unified customer service platform With Arahi AI, you can connect Acquire to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Support & Helpdesk
- Authentication
- keys
Acquire automation use cases
- Ticket → engineering bug
- Escalate Acquire tickets tagged 'bug' to Jira or Linear with full conversation context attached.
- CSAT dip alerts
- Alert support leadership when Acquire weekly CSAT or CES dips below baseline.
- VIP-customer fast lane
- Flag Acquire tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
- Macro recommendation
- Recommend the best Acquire macro for each new ticket based on content similarity to past resolutions.
Acquire workflow examples
- Log Acquire chat transcripts to HubSpot
When an Acquire live chat ends, append the full transcript to the matching HubSpot contact timeline and tag them by topic for the sales team.
Acquire chat ends appends transcript to HubSpot contact.
- Open Jira ticket from flagged Acquire chat
An Acquire chat marked as a bug report creates a Jira ticket in the product backlog with the transcript and screenshot attached for engineering.
Acquire bug-tagged chat creates Jira ticket with transcript.
- Send CSAT survey via Typeform after chat
Thirty minutes after an Acquire session closes, send the customer a Typeform CSAT survey through Gmail and save the score back to the Acquire profile.
Acquire chat close +30m triggers Typeform CSAT survey email.