Chaport Integration
Connect Chaport to Arahi's no-code AI support reps and automate workflows in minutes.
About the Chaport integration
A better way to talk to your customers Add a live chat widget to your website, connect other channels, and automate sales & support with chatbots. With Arahi AI, you can connect Chaport to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Support & Helpdesk
- Authentication
- oauth
Chaport automation use cases
- Ticket → engineering bug
- Escalate Chaport tickets tagged 'bug' to Jira or Linear with full conversation context attached.
- CSAT dip alerts
- Alert support leadership when Chaport weekly CSAT or CES dips below baseline.
- VIP-customer fast lane
- Flag Chaport tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
- Macro recommendation
- Recommend the best Chaport macro for each new ticket based on content similarity to past resolutions.
Chaport workflow examples
- Push Chaport visitors into HubSpot as contacts
When a Chaport chat captures a name and email, Arahi creates the HubSpot contact with chat source, page URL, and transcript snippet.
Chaport chat captured details to create HubSpot contact with snippet.
- Route Chaport chats to Slack support channels
When a Chaport chat is tagged billing or bug, Arahi mirrors visitor and messages into the matching Slack support channel for triage.
Chaport chat tagged billing to mirror into Slack billing support channel.
- Create Zendesk tickets from Chaport missed chats
When a Chaport chat ends without an agent, Arahi creates a Zendesk ticket with transcript and visitor email for follow-up.
Chaport chat missed to create Zendesk ticket with transcript attached.