chatra Integration
Connect chatra to Arahi's no-code AI support reps and automate workflows in minutes.
About the chatra integration
Chatra is a live chat messenger app designed to infuse the most popular elements of mobile messengers into traditional live chat software. With Arahi AI, you can connect chatra to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Support & Helpdesk
- Authentication
- keys
chatra automation use cases
- Ticket → engineering bug
- Escalate chatra tickets tagged 'bug' to Jira or Linear with full conversation context attached.
- CSAT dip alerts
- Alert support leadership when chatra weekly CSAT or CES dips below baseline.
- VIP-customer fast lane
- Flag chatra tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
- Macro recommendation
- Recommend the best chatra macro for each new ticket based on content similarity to past resolutions.
chatra workflow examples
- Create HubSpot leads from Chatra contact captures
When a Chatra visitor shares name and email, Arahi creates the HubSpot contact with page URL, transcript, and first reply time.
Chatra visitor details captured to create HubSpot contact with transcript.
- Open Zendesk tickets from Chatra offline messages
When a Chatra visitor leaves an offline message, Arahi creates a Zendesk ticket with requester and full message for follow-up.
Chatra offline message to create Zendesk ticket for follow-up.
- Post Chatra chat spikes to Slack support
When Chatra active chats exceed a threshold, Arahi posts queue depth and average wait into a Slack support channel for staffing.
Chatra queue above threshold to post wait time in Slack support.