Crisp Integration
Connect Crisp to Arahi's no-code AI support reps and automate workflows in minutes.
About the Crisp integration
The all-in-one business messaging platform that gathers teams, conversations, data and knowledge, around one place. With Arahi AI, you can connect Crisp to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Support & Helpdesk
- Authentication
- keys
Crisp automation use cases
- Ticket → engineering bug
- Escalate Crisp tickets tagged 'bug' to Jira or Linear with full conversation context attached.
- CSAT dip alerts
- Alert support leadership when Crisp weekly CSAT or CES dips below baseline.
- VIP-customer fast lane
- Flag Crisp tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
- Macro recommendation
- Recommend the best Crisp macro for each new ticket based on content similarity to past resolutions.
Crisp workflow examples
- Create HubSpot contacts from Crisp chats
When a visitor shares an email in Crisp, create or update a HubSpot contact and append the transcript excerpt to the contact timeline.
Crisp chat captures email; HubSpot contact upserted with transcript.
- Alert Slack on Crisp VIP conversations
Post a Slack notification when Crisp receives a message from a customer tagged VIP so senior reps can jump into the conversation quickly.
Crisp VIP message received; Slack alert posts with link.
- Create Linear issues from Crisp bug reports
Listen for Crisp conversations tagged bug and open a Linear issue with the transcript, customer details, and link back to the chat.
Crisp bug tag applied; Linear issue created with transcript.