UserVoice Integration
Connect UserVoice to Arahi's no-code AI support reps and automate workflows in minutes.
About the UserVoice integration
User feedback made easy and actionable With Arahi AI, you can connect UserVoice to Front, Gorgias, Intercom and 1,500+ other apps using AI-powered workflows. No coding required — set up triggers, actions, and intelligent automation in minutes.
- Category
- Support & Helpdesk
- Authentication
- keys
UserVoice automation use cases
- Ticket → engineering bug
- Escalate UserVoice tickets tagged 'bug' to Jira or Linear with full conversation context attached.
- CSAT dip alerts
- Alert support leadership when UserVoice weekly CSAT or CES dips below baseline.
- VIP-customer fast lane
- Flag UserVoice tickets from high-LTV accounts and route to seniors with SLA countdown in Slack.
- Macro recommendation
- Recommend the best UserVoice macro for each new ticket based on content similarity to past resolutions.
UserVoice workflow examples
- Create UserVoice suggestion from Intercom conversation
When an Intercom conversation is tagged feature-request, create a matching UserVoice suggestion and link it back to the Intercom thread for context.
Intercom tag added -> UserVoice suggestion create
- Post UserVoice upvotes to Slack product channel
When a UserVoice suggestion crosses 50 upvotes, post the title and customer list to a Slack product channel for prioritization review by PMs.
UserVoice upvote threshold -> Slack channel post
- Sync UserVoice status to Jira product backlog
When a UserVoice suggestion status changes to Planned, create a Jira backlog ticket on the product board with context and voter count for sizing.
UserVoice status Planned -> Jira issue create